Top-rated independent shop
Get a Free Quote
Say what broke and where you are. A person rings back, the quote lands in writing, and the visit gets booked.
- A real person answers
- Open 7 days
- Written quote before work starts
- All major brands, gas & electric
What happens after you send it
No call centre, no obligation, and the number you approve is the number you pay.
- 1A real person calls you backUsually the same working day, to confirm the fault and your address.
- 2You get the quote in writingVisit, parts and labour, before anyone touches the appliance.
- 3You decideApprove it and we book the visit. Say no and that is the end of it.
Homeowners on how the visit went
“He explained every step before touching a screw. Quote on paper first, then the work.”
Luis G.Chattanooga, TN“Our oven was running forty degrees cold for months. One sensor later, cookies come out right again.”
Renee W.Murfreesboro, TN“No upsell talk at all. He fixed the drain pump and pointed out a hose I should watch, that was it.”
Jeff D.East Chattanooga, TNQuestions people ask first
Am I charged for the estimate?
The quote is free. Nothing is owed unless you approve the work and we carry it out.
Who calls me, and when?
A real person from our team calls you back, usually the same day during business hours, to confirm the fault and book a visit. No call centre, no robots.
Is this a booking or an enquiry?
It is an enquiry, not a commitment. Work only starts once you approve the quote in writing.
When could a technician get here?
It depends on the day's routing. Urgent situations, especially a warm fridge or a leak, get moved up when we can.
How it works
- Step 1
Tell us the symptom
Describe what you hear, see, or smell. Grinding, leaking, no heat, an error code on the panel. Those details let us load likely parts on the van before we ever pull into your driveway.
- Step 2
We diagnose in person
Our technician tests the machine, checks power and water lines, and finds the part that actually failed. Well-water sediment and clogged valves fool a lot of guesswork. We confirm the cause before touching a wrench.
- Step 3
Fix it or swap it
You get the honest read. Some machines need one part and have years left in them. Others are worn past sense. Because we also install, we can set the replacement level and connected on the same visit.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Two families, one crewWe are not a call center routing tickets to strangers. The person answering the phone knows the technicians by name, and you get the same small group of hands in your kitchen and laundry room every time.
- Straight swap-vs-fix talkInstallers see what breaks in year two. Repair techs see what lasts a decade. We do both, so we will tell you when a repair makes sense and when your money belongs in a new machine instead.
- Storm season readyTornado season brings surges, outages, and flooded utility rooms. Control boards fry, and motors seize after water sits. We stock common boards and dry-run every machine before we leave, so you are not calling us back next week.
- Well water experienceSediment and hard minerals wreck inlet valves, dishwasher jets, and ice makers. We see it constantly out past the city lines. We clean, we replace, and we show you the filter habit that keeps the same failure from coming back.
- All major brands, gas & electricEvery major appliance brand, gas and electric, handled by an independent shop.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
Your quote
Rather explain it out loud?
Call us and describe the fault. Same answers, same written quote.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →